Shipping & Returns


Shipping & Local Delivery Options

 

Free Local Delivery on orders $100+

Mapel Boutique offers free local delivery for web orders $100+ on Mondays & Thursdays! Orders under $100 will incur a $10 fee. Delivery area includes: Lake Oswego, West Linn, Oregon City, Wilsonville, Sherwood, Tigard, Tualatin, Beaverton, Portland, Camas and East Vancouver.  Place your order by 12pm on Monday and you’ll receive your order at your doorstep later that day!  Orders placed after 12pm on Monday will be delivered on Thursday.  Place your order by 12pm on Thursday and you’ll receive your order later that day.  Orders placed after 12pm on Thursday will be delivered on Monday.  Some holiday exceptions, please check Mapel Boutique’s Instagram page for updates. Mapel Boutique reserves the right to ship local delivery orders when necessary. 

Free Shipping on orders $100+

For our customers outside of local delivery areas, Mapel Boutique offers free shipping on order $100+. Orders under $100 will incur a $10 fee. Orders are shipped via USPS   When available a tracking number will be supplied - *Note: we have found that some shipment confirmations/tracking emails land in junk/spam folders.  Orders typically processed by Mapel Boutique within 3 days of receipt. Shipping times vary between 2 and 5 days, and may be subject to delays outside of Mapel Boutique's control.

Free In Store Pick Up

When a product is available at your local store you will be given the option to pick your order up for free! Once an order is ready you will receive a phone call (if a phone number was provide) or an email.

Lake Oswego: 503.344.4573

West Linn: 503.305.6785

Bethany Village: 503.430.8111

Happy Valley: 503.218.6146

Sherwood: 503.822.5752

Vancouver/Camas: 360.597.3316

 

 

Returns & Exchanges

SALE items are FINAL SALE and cannot be returned or exchanged for any reason.

Promotional discounted items qualify for exchange or store credit only as indicated by the individual promotion details. 

Standard Return/Exchange Policy

Mapel Boutique wants to ensure you are satisfied with your purchase.

Full price products purchased in-store or online may be returned within 10 days of purchase/delivery. Return tender will be as per original form of payment (cash, credit, gift, etc.) All items must be in new/unworn condition with tags attached.


In-store or online purchases of full price product that have exceeded 10 days, but are returned within 30 days will be issued store credit in the same amount. Store credit does not expire and can be used at any locations. 

 


Online Purchases

Online purchases may be returned to any of our six locations.  If you live outside of our local area and need to ship your product back, please mail your return to:

Mapel Boutique

390 N State Street, Suite 124 

Lake Oswego, OR 97034

Upon receipt of your return a customer service representative will process your refund. We understand that shipping times can be unpredictable these days, but we ask that you return any unwanted full-price merchandise as close to the ten day purchase window as possible.  If your return as exceed two weeks since receipt store credit may be issued.  


All Sale items are FINAL SALE.